Appliance Repair Questions? Ask a Technician for Answers ASAP
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Normally you should also have a drainage hole where the condensation is drained back to the consensus bowl. If this does not happen, the hole may be closed or blocked. Please check in general whether you have such a hole. Here is a mean video tutorial on how to clean it: https://youtu.be/QDn-bbuZ0LE
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They do not have a pump. When you open the door of the appliance, there should be a hole at the back of the appliance where the condensation water is led in and automatically drains away to the back of the appliance. You have to go to the back to reach the tray. You have to pull the appliance forward.