Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
it is possible that the compressor has become too hot and has failed. In the event of such a fault, it is recommended that you leave the device switched off for a longer period of time for at least 12-24 hours. Switch it on again after 24 hours and then use the super frozen button. But you mustn't leave this super freezes button on for a very long time. After at least 4-6 hours you have to deactivate it again.
Please feel free to continue this topic if you have any further questions. I would be very happy to help you! Kind regards, Erdal
There may be air in the cooling system. If there is air in the cooling system, it will not work or such an error will be caused. Leave it switched off for at least 6-12 hours so that the coolant can flow down. Then restart it again. If it doesn't work, you can still claim on your warranty if you have one.
Please good luck
Yes, I would also recommend that if the same fault occurs again that you make a claim under your warranty. Jessi free service Mausi can book a repair if it happens again:
I'm really sorry, my programme reacted incorrectly or wrote it down incorrectly. I had actually written: if such an error should occur again, you can call this number free of charge, which I wrote to you earlier, and make use of your guarantee.
Normally, if you have activated the super button, the cooling should become stable again within the next 60-120 minutes. If it is not worth it and you have a problem with your compressor or thermostat or control board.
Okay, then either your thermostat is not working or the control board is not working. Then you have a faulty device. I would also recommend that you call the service centre tomorrow to book a repair appointment under warranty.