Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (starts with E nr).
OK, so pulling the emergency release has not helped ?
Can you unplug it and clean the drain pump filter ?
Then with the back of your fist give a soft bang on the door.
That should solve the problem however, if the issue appears again then you will have to replace the door lock.
Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!I hope you enjoyed your experience with Justanswer UK today.Have a wonderful day.Thank you.