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Erdal Zal
Erdal Zal,
Category: Appliance
Satisfied Customers: 4438
106347225
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The machine won’t start .thr locked key sign is on and won’t

Customer Question

The machine won’t start .thr locked key sign is on and won’t comeoff
JA: What's the brand and model of your appliance? How old is it?
Customer: It is a Bosch and it is 18 months old
JA: How long has this been going on with your Bosch appliance? What have you tried so far?
Customer: I took the circular plate off the bottom of themacine and pulled the cord but it won’t work
JA: Anything else we should know to help you best?
Customer: Don’t think so
Submitted: 7 days ago.
Category: Appliance
Expert:  Erdal Zal replied 7 days ago.

Good Morning

Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding.

Sorry, I can't make a call, but another expert can do it for you if you wish. I will try to help you as best I can via chat.

I am sorry that you have faced this problem!

it may be that the key lock has been activated. I hope that we can fix this quickly so that you can save technicians costs. Please try this first: press the start button for at least 5 seconds. The key symbol should then be removed and you should be able to work normally again. If that doesn't work please try this next: press two buttons. Press the rpm and Finished keys once and hold them both together for at least 5 seconds. You must then be able to use the device again.

Please do not hesitate to continue this topic if you have any further questions. I would be very happy to help you!

With best regards,

Erdal