Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
There can be various causes if the device does not cool down. It may be that the thermostat, control board or compressor is working incorrectly or there is a malfunction. Did you have a short circuit recently or has it been very warm in the room recently? It is recommended if you do this here: Switch off the device and thoroughly clean the outer rear wall below the door seal. Switch it on again after 4-6 hours and hold down the super like button for at least 5-10 seconds. Then the cooling is accelerated again. You need to notice proper cooling for the next 60-180 minutes.
Please feel free to continue this topic if you have any further questions. I would be very happy to help you! Kind regards, Erdal
You do not have a button on this model but a rotary selector switch. You have to set it to five digits.
I don't understand what you mean by code? You have a rotary switch where you can change the temperature or the thermostat setting. If you don't know what I mean exactly, I can send you the instruction manual.
Yes all right
You may really need to switch off the unit for a longer period of time beforehand. So that the coolant can flow down again first. Did you switch off the unit for 4-6 hours beforehand?
Okay, when you restarted the unit today, did you hear the compressor or the fan when you turned it on? Do you hear the compressor working or the fan?
Okay then, the compressor may not be able to circulate the coolant. I am really very sorry. Then you don't have a malfunction but an electrical defect. It must be professionally checked and repaired if necessary. I am really very sorry.
Please good luck