Appliance Repair Questions? Ask a Technician for Answers ASAP
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I am Andrew your Support Technician with over 30 years of experience, it can be very frustrating when electronic devices go wrong but from my experience misconfiguration are usually the problem and they can be quickly resolved with the right advice and assistance. Please allow me a few moments to investigate, I will respond at the earliest either requesting more information or providing further information.
I have investigated the information you have provided and found your Bosch washing machine has detected a blockage in the filter, or a blockage or kink in the cold water inlet hose, it will display an E18 error and the washing machine will fail to start or continue a wash cycle. Luckily, an E18 error is something that can be resolved quickly and easily. Below you can find the relevant information, including an instructional video, which will help you get your washing machine back to normal in a matter of minutes.
The error message could be prompted by a pump blockage. To clean the pump, follow the instructions below, or watch the video on the left:
If this doesn't work, check the drain hose using the instructions below.
How to fix a blocked or kinked drain hose
An E18 error may also be caused by a blocked or kinked drain hose. You can fix this by following the instructions below or watching the video by clicking on the following link - https://youtu.be/wo0oYHz3Zpc
I hope the information provided today helps and if you have any questions or require any further assistance, please let me know and I will do my best to answer those!
The error code has now changed to E28 now?
If the error continues after attempting what I have advised, its likely you will need to contact a local technican to visit and have a look into this for you,