How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5917
Experience:  18+ years experience as Appliance Tech.
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

NEFF - C67M70N3GB FD 9307 the fuse tripped and trips when I

This answer was rated:

NEFF - C67M70N3GB FD 9307
the fuse tripped and trips when I plug in the oven
a private tech opened the oven and could not see anything wrong
when the oven first tried the fuse the control panel was EXTREMELY HOT

Good morning,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

Does it trip on Microwave as well ?

Customer: replied 9 days ago.
it trips before it starts
it trips on plug in

OK, have you checked the plug fuse ?

Customer: replied 9 days ago.
no but I don't think that this can cause tripping

If the fuse is faulty it may cause the trip.

However, if that is fine then I am afraid the power board and/or control module is faulty and will need replacement.

If it is the power board then you should also check the thermostat as the panel was extremely hot.

The parts are available for around £55 (control) and £112 (power board) + repair charges (£99 if done by Neff).

However, you may call them and check if they can provide any repair plan to you.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!

I hope you enjoyed your experience with Justanswer UK today.

Have a wonderful day.

Thank you.

KevinWhiteJA and 2 other Appliance Specialists are ready to help you