Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
Does it trip on Microwave as well ?
OK, have you checked the plug fuse ?
If the fuse is faulty it may cause the trip.
However, if that is fine then I am afraid the power board and/or control module is faulty and will need replacement.
If it is the power board then you should also check the thermostat as the panel was extremely hot.
The parts are available for around £55 (control) and £112 (power board) + repair charges (£99 if done by Neff).
However, you may call them and check if they can provide any repair plan to you.
Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
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