Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
HE is heater issue in this Samsung appliance.
To solve this issue you will have to leave it unplugged for around 10 minutes, then press and hold the Wrinkle Prevent, Dry Level and Time buttons together for around 10 seconds.
After this press and hold down power button and when it starts to flash let go off the buttons.
Then turn it off and turn it back on to reset.
If still it will not work, then heater and/or control is faulty and will need replacement.
Please do not hesitate to ask any follow up questions.
I hope you enjoyed your experience with justanswer.co.uk today.
Have a wonderful day.
Yes hold the 3 buttons together then press the power button and let go off those 3 buttons.
Then turn it off and turn it back on.
Yes then turn it back on then turn it back off again.
If still it won't work then issue is with heater that will need replacement.
Glad it is sorted :) You're welcome and Good Luck.
Have a great day.
You are very welcome.
Yes, how can I help ?
OK, I am afraid heater is faulty and will need replacement.
If it is still under 5 years then please contact Samsung to book repair.
You as well.