Appliance Repair Questions? Ask a Technician for Answers ASAP
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I am sorry to hear you are having trouble with your appliance.
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I am afraid, this indicates an issue with the rear left hotplate that is faulty and will need replacement.
You may also check/change the wiring from control to rear left hotplate.
The part is available here on Neff spares for around £74 + repair charges (£99 if done by Neff).
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Yes, these issues also occur due to power surge.
You may leave the oven unplugged for around 40 minutes.
Then plug it back and reset the clock.
If the issue is still there then check the voltage to the hob and oven.
Excellent, usually the oven and hob both should be installed separately.
Sure, if there is anything else I can help you with, please let me know.