How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5931
Experience:  18+ years experience as Appliance Tech.
Type Your Appliance Question Here...
KevinWhiteJA is online now

I have a Bosch Vario Perfect washing machine. Recently a

This answer was rated:

I have a Bosch Vario Perfect washing machine. Recently a sound like running water is coming from it.
JA: Is your Bosch washer top or front loading? How old is it?
Customer: Front loading. Maybe 8 years old.
JA: How long has this been going on with your Bosch washer? What have you tried so far?
Customer: About 2 weeks. I cleaned the filter at the bottom. It is still working fine.
JA: Anything else we should know to help you best?
Customer: Not really.

Good day,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

Customer: replied 10 days ago.
Type WCM62. WAQ283S1GB. *****************4

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Does it make running water sound even when it is turned off/unplugged ?

Have you seen any error codes/flashing lights ?

Customer: replied 10 days ago.
It makes it when unplugged. There are no error messages.

OK and when it is unplugged, does it fill with water as well in drum ?

Customer: replied 10 days ago.
The drum is not filling. It’s just a noise like water running.
Customer: replied 10 days ago.
Any solution?
Customer: replied 10 days ago.
Are you still with me?

OK, I am afraid this indicates the water inlet valve is faulty and will need replacement.

However, please try this before you replace anything:

You will have to unplug the appliance and pull it out.

Then remove the top off the appliance and locate the pressure switch with thin hose attached to it.

Now, remove this hose and blow through it, make sure it is not clogged.

Then with the top off the appliance, locate the hoses going into dispenser and clean them completely.

Also clean the hose that goes from dispenser to the drum, make sure it is not clogged.

After you have cleaned everything then reconnect and plug it back, problem should be solved.

However, if the issue appears again you will have to replace the inlet valve.

Yes, this is not an immediate service as we have to check and then type the response.

Please read and follow my previous advise.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!

I hope you enjoyed your experience with Justanswer UK today.

Have a wonderful evening.

Thank you.

Customer: replied 10 days ago.
I think you need a special tool to take off the top!

No, there are two screws at the rear and you need a screw driver only, no special tools are required.

If you do not want to DIY then please contact Bosch to book repair.

Customer: replied 10 days ago.
Ok Thanks for your help.

You are very welcome.

One more thing, you may try:

Unplug it and pull it out then tip it backwards by around 45 degrees so if any water has leaked in the base of appliance it comes out. Then try an empty wash program and see how it goes.

If there is anything else I can help you with, please let me know.


KevinWhiteJA and other Appliance Specialists are ready to help you