Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
Please provide its make and complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
The automated phone call message is optional and premium service. Sorry, I am not available for phone calls, and I am happy to help this way.
However, if you opt for phone call then another expert will call you based on their availability.
This indicates, water has leaked in the base of appliance and activated the anti-flood device.
You will have to unplug the appliance and pull it out, then tip it backwards by around 45 degrees so excess water drains off completely.
After you have done this, check the drain hose where it connects to house drain and make sure it is not clogged.
Then please clean the mesh filter from inside and make sure it is not blocked.
Now, reconnect everything and plug it back; select any program.
It should work however, if the problem occurs again you will have to check what is causing the leak.
Sure, please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
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