Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
Please provide its complete model number (from the label/rating plate located inside the door).
The automated phone call message is optional and premium service.
Sorry, I am not available for phone calls, and I am happy to help this way.
However, if you opt for phone call then another expert will call you based on their availability.
Please understand this is not an immediate service as we are not always available here. Moreover, we have to check the schematics before we can provide you with an accurate answer. However, I will now try to respond as soon as I can. Thank you for your patience and understanding.
I am afraid, this indicates an issue with the oven temperature sensor (thermostat) that is faulty and will need replacement.
When this is faulty oven suffers from uneven cooking or will not heat at all.
Please try this to solve the issue:
You will have to leave the appliance completely unplugged for around 1 hour.
Then plug it back and reset the clock, it should work.
However, if the issue appears again then I am afraid, the thermostat is faulty and will need replacement.
Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
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