How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6400
Experience:  18+ years experience as Appliance Tech.
Type Your Appliance Question Here...
KevinWhiteJA is online now

We get condensation in the front of our zanussi microwave,

Customer Question

Hi, we get condensation in the front of our zanussi microwave
JA: Do you know the model of your Zanussi microwave? How old is it?
Customer: microwave combi oven
JA: How long has this been going on with your Zanussi microwave? What have you tried so far?
Customer: ZKk47901xk
JA: Anything else we should know to help you best?
Customer: less than a year as we moved into a new build in may
Submitted: 8 days ago.
Category: Appliance
Customer: replied 8 days ago.
Customer: replied 8 days ago.
Dont fully understand why I have been sent to this page and charged £5??
Expert:  KevinWhiteJA replied 8 days ago.

Good morning,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 8 days ago.

The condensation may form inside a microwave oven when you heat food that has a high moisture content.

This condensation is normal, and can even make a puddle inside your microwave if you cook the food for a long time.

Please click here and follow the instructions to solve the condensation issue.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!

I hope you enjoyed your experience with Justanswer UK today.

Have a wonderful day.

Customer: replied 8 days ago.
Its not in the microwave
It runs down the front glass
Expert:  KevinWhiteJA replied 8 days ago.

Yes, that is normal however, it remains there all the time then please use warranty and get it checked by Zanussi.

Customer: replied 8 days ago.
Ok so why is there a £30 automatic payment now set up for justanswer???