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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6416
Experience:  18+ years experience as Appliance Tech.
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I have a Neff U1564N0GB built in double oven, the

Customer Question

Hi I have a Neff U1564N0GB built in double oven, the temperature on the main oven keeps resetting to 160
Submitted: 10 days ago.
Category: Appliance
Expert:  Virtual-mod replied 9 days ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Customer: replied 9 days ago.
I can continue to wait
Expert:  KevinWhiteJA replied 9 days ago.
Good afternoon and welcome to justanswer, My name is ***** ***** I will assist you today. Please allow few minutes to check the schematics and type the answer
Expert:  KevinWhiteJA replied 9 days ago.

I am afraid, this indicates an issue with the oven temperature sensor (thermostat) that is faulty and will need replacement.

When this is faulty oven suffers from uneven cooking or will not heat at all.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
I hope you enjoyed your experience with Justanswer UK today.
Have a wonderful day.

Customer: replied 9 days ago.
Thanks Kevin, is there a part number or video / guide to how to replace it
Expert:  KevinWhiteJA replied 8 days ago.

Sure, please check this IMAGE (part#422 is the PTC sensor).

The part can be ordered by clicking here from Neff spares.

If you want to replace it yourself then unplug the appliance and pull it out.

Then remove the top and rear off the appliance, then you can replace the sensor.