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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6416
Experience:  18+ years experience as Appliance Tech.
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My tumble dryer has stopped working, i bought it in October

Customer Question

My tumble dryer has stopped working
JA: What's the brand and model of your dryer? How old is it?
Customer: i bought it in October 21 it is a Hoover H dry 300
JA: How long has this been going on with your Hoover dryer? What have you tried so far?
Customer: just today
JA: Anything else we should know to help you best?
Customer: tried to switch on power comes on but no action
Submitted: 9 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 9 days ago.
Good afternoon and welcome to justanswer, My name is ***** ***** I will assist you today. Please provide it’s complete make and complete model number
Customer: replied 9 days ago.
3110249021310030 HLE CSTCE-80
Customer: replied 9 days ago.
Candy smart 9kg condenser tumble dryer
Customer: replied 9 days ago.
It has now been sorted thank you please cancel any direct debit for future
Expert:  KevinWhiteJA replied 9 days ago.

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 9 days ago.

These issues usually occur when control is locked.

You have to press the two buttons with LOCK symbol together to unlock the control.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!

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Have a wonderful day.