Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
Please provide its complete model number (from the label/rating plate located inside the door).
No problem, I understand.
However, without the information requested in my previous response, I can only give you a general answer, but I hope this helps.
Tap light in your dishwasher indicates, water has leaked in the base of appliance and activated the anti-flood device. You will have to unplug the appliance and pull it out, then tip it backwards by around 45 degrees so excess water drains off completely. After you have done this, check the drain hose where it connects to house drain and make sure it is not clogged. Then please clean the mesh filter from inside and make sure it is not blocked. Now, reconnect everything and plug it back; select any program.It should work however, if the problem occurs again you will have to replace the aquastop valve.
Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
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Have a wonderful day.
I am afraid, we do not provide home repairs.
I understand, if you cannot do it yourself then you may either contact Neff or local repair service to book repair.
If there is anything else I can help you with, please let me know.