How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6435
Experience:  18+ years experience as Appliance Tech.
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

Help! Our fridge door has fallen off! It’s a fitted

Customer Question

Help! Our fridge door has fallen off! It’s a fitted appliance and the door shelf has fallen off the fitted door!
JA: What's the brand and model of your fridge? How old is it?
Customer: It is approx 6/7 years. The numbers I have are
JA: How long has this been going on with your refrigerator? What have you tried so far?
Customer: The numbers I have are - HS3022VL. KSF3022VL
JA: Anything else we should know to help you best?
Customer: its only just happened. It’s a full door ,my husbands height. He says the unit it’s 2 metres
Submitted: 11 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 11 days ago.

Good afternoon,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

I am afraid, this indicates the hinges are worn out and will need replacement.

Customer: replied 11 days ago.
when can that be done. We are unable to use the fridge.
Expert:  KevinWhiteJA replied 11 days ago.

We do not provide home repairs, I am afraid.

If you want to replace it yourself I can provide you with the details.

Alternatively, you may contact the manufacturer to book repair.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!

I hope you enjoyed your experience with Justanswer UK today.

Have a wonderful day.