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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6428
Experience:  18+ years experience as Appliance Tech.
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Door of tumble dryer won’t close, Kd-nhh9 s7gw2-en, Only had

Customer Question

Door of tumble dryer won’t close
JA: What's the brand and model of your dryer? How old is it?
Customer: Kd-nhh9 s7gw2-en
JA: How long has this been going on with your dryer? What have you tried so far?
Customer: Only had it a week second time of use
JA: Anything else we should know to help you best?
Customer: Took filter out to clean and door is catching on it
Submitted: 9 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 9 days ago.

Good morning,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

Please tell me if you have seen any error codes or flashing lights.

Expert:  KevinWhiteJA replied 9 days ago.

Good afternoon,
Without the information requested in my previous response, I can only give you a general answer, but I hope this helps.

If the filter is not going inside then either that is faulty or you are not inserting it correctly. The appliance is still under warranty hence, if the filter will need replacement then please contact Sharp to book repair.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
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Have a wonderful day.