Appliance Repair Questions? Ask a Technician for Answers ASAP
You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.
My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
Please tell me if you have seen any error codes or flashing lights.
OK, please provide its complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
The automated phone call message is optional and premium service.
Sorry, I am not available for phone calls, and I am happy to help this way.
However, if you opt for phone call then another expert will call you based on their availability.
Please press and hold the CANCEL button for around 10 seconds to unlock the control.
Does that reset the control ?
Yes, that is correct.
Excellent, the control may be locked and this has unlocked the control.
If it cuts off again, then leave it unplugged for around 1 hour.
While its unplugged press and hold every button for around 10 seconds.
Then plug it back and it should work.
Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
I hope you enjoyed your experience with Justanswer UK today.
Have a wonderful day.