Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
Please provide its complete model number (starts with E nr).
The lock is deactivated by pressing and hold the LOCK/KEY button for around 10 seconds.
If that won't work then you can turn it off from the Basic settings of your appliance.
Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
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Have a wonderful day.
You are very welcome and Good Luck.