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Mace2012
Mace2012, Home Appliance Technician
Category: Appliance
Satisfied Customers: 104
Experience:  At your service..
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Each time i switch on my DeLonghi bean to cup DECAM

Customer Question

each time i switch on my DeLonghi bean to cup DECAM cappuccino machine after beginning start it makes a noise - then tells me the water
circuit is empty.
JA: Do you know the model of your Delonghi cappuccino maker? How old is it?
Customer: how do i solve this problem?
JA: How long has this been going on with your Delonghi cappuccino maker? What have you tried so far?
Customer: i dont have the modal - it is 3/4 years old all i have tried id another descale
JA: Anything else we should know to help you best?
Customer: I dint think so.
Submitted: 5 days ago.
Category: Appliance
Expert:  Mace2012 replied 5 days ago.

Good day,

You have reached justanswer.co.uk, an independent paid question and answer platform that matches experts in various skills to customers.

My name is***** will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be. Hope we can resolved it quickly

Expert:  Mace2012 replied 5 days ago.

Hi,

Try to do the following.

  1. Check the water tank is at least half full and properly in place.
  2. Removethewaterfilterand insertthehotwater spout.
  3. Place an empty cup under the water spout and press the hot water button to purge the system. This will remove any air that can sometimes get stuck in the water circuit.
  4. Once the water has finished dispensing try making another drink to check the problem has been resolved.

This must solve the issue.Please let me know what happen.

Customer: replied 5 days ago.
Thank you, ***** ***** try it in the morning
Expert:  Mace2012 replied 5 days ago.

Your Welcome.