How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6416
Experience:  18+ years experience as Appliance Tech.
Type Your Appliance Question Here...
KevinWhiteJA is online now

Washing machine shows F-O8 and will not start, was on a wash

This answer was rated:

washing machine shows F-O8 and will not start
JA: What happened just before your washer displayed this message?
Customer: was on a wash cycle 10 short 30 min wash
JA: How long has this been going on with your washer? What have you tried so far?
Customer: just happened for first time Tried switching off for few mins and restarting but same fault displayed
JA: Anything else we should know to help you best?
Customer: on the short wash the machine did not spin just displayed the F-08

Good afternoon,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

Please provide its complete model number (from the label/rating plate located inside the door).

Customer: replied 8 days ago.
WMFUG942PUK Smart Washing machine

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

The automated phone call message is optional and premium service.
Sorry, I am not available for phone calls, and I am happy to help this way.
However, if you opt for phone call then another expert will call you based on their availability.

F08 in your Hotpoint washing machine indicates heater relay is stuck. This is caused due to faulty heating element and/or control board. I am afraid, the control board will likely need replacement. You may leave it unplugged for around 4 hours, then plug it back and see if it works. However, if the issue is still there you will have to replace the control board. Alternatively, you may call Hotpoint at 03448 225 225 to book repair.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!
I hope you enjoyed your experience with Justanswer UK today.
Have a wonderful day.

Customer: replied 8 days ago.

Please read my previous message.

Customer: replied 8 days ago.
waiting for phone call

You may get it when someone is available for phone call.

KevinWhiteJA and other Appliance Specialists are ready to help you