Appliance Repair Questions? Ask a Technician for Answers ASAP
Good evening, and welcome to the Technical section in JustAnswer, an independent paid question and answer platform that matches customers' questions to experts in various skills. My name is ***** ***** I'll be happy to help you today.Does the installation information specifically state that you must not flush mount the hob? Or are you interpreting the diagrams and inferring from the lack of one showing a flush installation that you shouldn't do it?
As long as you arrange to have the same overlap as shown in the diagram in the installation manual, so that the glass top is supported exactly how it would be if sitting on the countertop, I can't imagine a reason for rebating it.I'd like to see the manual page that you have though!
Google's translation of that is "Suitable for standard recessing, not for flush installation", so exactly as you said earlier.I can't find a manual for the "ZFN 844K", but the "ZITN844K" is also an induction hob, and the diagrams in the manual for the latter also don't illustrate a flush installation. However, it doesn't discourage flush fitting with any words, in the way that your spec sheet does.Where did you buy the hob?
Morning!No problem about last night - the pace of this can be as slow as you need, and the topic will stay open :-)I cannot find the ZFN 844K on the Marks Electrical site, not anywhere else, so that's something of a mystery. However, I think my advice would be the same - you need to contact Zanussi directly and ask them the plain question. If I were the installer, my own judgement would be to go ahead and rebate it, as I would be responsible for the outcome, but you can't coerce your installer (unless it's you) to do that!
I think some of your most recent post is missing :-/
Hi, no you don't have to pay for a service that you don't use.You should find Customer Service very helpful - you can contact them at the following page: https://www.justanswer.co.uk/help/contact-us
That's good.Please do let me know what Zanussii says! :-)
Well done for your persistence. That's a very odd way of expressing the risk - they could just state clearly what the issue is. I'll email them and suggest that.Good luck with your rebating!