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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6450
Experience:  18+ years experience as Appliance Tech.
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The clock fitted to my built in oven is not working

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The clock fitted to my built in oven is not working correctly as some of the bars in the electronic display are not illuminated.
JA: Is your oven gas or electric? How old is it?
Customer: Electric 18th moths
JA: How long has this been going on with your oven? What have you tried so far?
Customer: 2 months. Try what!
JA: Anything else we should know to help you best?
Customer: pnc*********** JLB 105632. S No 94722435

Good afternoon,

You have reached justanswer.co.uk, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

These issues usually occur due to power surge/power cut.

To solve the issue, please follow these instructions:

You will have to leave the appliance completely unplugged for around 1 hour. Then plug it back and reset the clock, it should work.

However, if the issue appears again then I am afraid, the clock control is faulty and will need replacement.

The automated phone call message is optional and premium service.

Sorry, I am not available for phone calls, and I am happy to help this way.

However, if you opt for phone call then another expert will call you based on their availability.

Customer: replied 12 days ago.
I need a call. This contact has taken me two full days so far!
Customer: replied 12 days ago.
When?

When someone is available they will contact you.

In the meantime, kindly follow previous advise to solve the problem.

Customer: replied 12 days ago.
the horizontal bars on the oven clock are not working. As a result it is difficult to read the time.

The issue is with the clock control that will need replacement.

If you have already tried what was recommended then please contact Electrolux at 03445 613 613 to book repair.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!

I hope you enjoyed your experience with Justanswer UK today.

Have a wonderful day.

KevinWhiteJA and other Appliance Specialists are ready to help you