How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6484
Experience:  18+ years experience as Appliance Tech.
Type Your Appliance Question Here...
KevinWhiteJA is online now

I need to book a repair to my Hoover washing machine, front

This answer was rated:

I need to book a repair to my Hoover washing machine
JA: Is your Hoover washer top or front loading? How old is it?
Customer: front loading
JA: How long has this been going on with your Hoover washer? What have you tried so far?
Customer: this is the first time I have tried
JA: Anything else we should know to help you best?
Customer: I just to need an engineer to come and change the bearings I have cover with domestic and general

Good day,

You have reached Justanswer UK, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

Please provide its complete model number (from the label/rating plate located inside the door).

Customer: replied 12 days ago.

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Customer: replied 12 days ago.
ok thank you
Customer: replied 12 days ago.
how much more will it take to call me
Customer: replied 12 days ago.
when can someone come and look at my washing machine pls
Customer: replied 12 days ago.
i 5hink payung 16 to be connect is quite high cinsidering they car bt ring you back with in reasonable time i never expect to have to wait this long

The automated phone call message is optional and premium service.

Sorry, I am not available for phone calls, and I am happy to help this way.

However, if you opt for phone call then another expert will call you based on their availability.

Please understand this is not an immediate service as we are not always available here. Moreover, we have to check the schematics before we can provide you with an accurate answer. However, I will now try to respond as soon as I can. Thank you for your patience and understanding.

Customer: replied 12 days ago.
ok when can an engineer come to fix my washing machine i only need a date

If the bearings are worn out and have to be replaced then yes, you will have to contact your service provider and check with them if they can cover this under your existing insurance plan.

This is justanswer and we are not linked to D & G in anyways whatsoever, sorry.

You have to call D & G at 0333(###) ###-####to book repair.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!

Have a wonderful day.

KevinWhiteJA and other Appliance Specialists are ready to help you