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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 7795
Experience:  18+ years experience as Appliance Tech.
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I have a problem with a toaster that I bought a few months

Customer Question

Hi... I have a problem with a toaster that I bought a few months ago which doesn't work properly
JA: What's the brand and model of your toaster?
Customer: Bosh. TAT 4P449GB
JA: How long has this been going on with your Bosch toaster? What have you tried so far?
Customer: Last month since I have started to use it..... I have not done anything
JA: Anything else we should know to help you best?
Customer: The toast handle doesn't pop up to the top
Submitted: 10 days ago.
Category: Appliance
Customer: replied 10 days ago.
Hi there.... Are you still there?
Customer: replied 10 days ago.
Hi......
Expert:  KevinWhiteJA replied 10 days ago.

Good day and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Bosch Toaster. 

Customer: replied 10 days ago.
Expert:  KevinWhiteJA replied 10 days ago.

You will have to unplug it and then remove the toaster drawer from the side (check this IMAGE).

Then flip the toaster upside down and shake it a few times so if something is clogged, this will unclog it.

Expert:  KevinWhiteJA replied 10 days ago.

After this is done, reconnect and plug it back, then try again, it should work.

However, if the issue appears again, the spring mechanism for the handle will need replacement.

Expert:  KevinWhiteJA replied 10 days ago.

As it is covered under warranty with Bosch, you may call Bosch at 03448 928 979 to book in warranty repair.

If there is anything else I can help you with, please let me know.

Customer: replied 10 days ago.
No thanks
Expert:  KevinWhiteJA replied 10 days ago.

You're welcome and Good Luck.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.

Customer: replied 10 days ago.
How do I get my £1 back
Expert:  KevinWhiteJA replied 10 days ago.

For payments etc. please contact customer support.

Sorry, I can only provide technical assistance and do not deal in payments.