Appliance Repair Questions? Ask a Technician for Answers ASAP
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You will have to unplug it and then remove the toaster drawer from the side (check this IMAGE).
Then flip the toaster upside down and shake it a few times so if something is clogged, this will unclog it.
After this is done, reconnect and plug it back, then try again, it should work.
However, if the issue appears again, the spring mechanism for the handle will need replacement.
As it is covered under warranty with Bosch, you may call Bosch at 03448 928 979 to book in warranty repair.
If there is anything else I can help you with, please let me know.
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