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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 7794
Experience:  18+ years experience as Appliance Tech.
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My fridge freezer has 2 flashing blue lights and seems to be

Customer Question

Hello my fridge freezer has 2 flashing blue lights and seems to be on all the time 🤷🏻‍♀️
JA: What's the brand and model of your fridge? How old is it?
Customer: It’s roughly a year old
JA: How long has this been going on with your refrigerator? What have you tried so far?
Customer: noticed it yesterday
JA: Anything else we should know to help you best?
Customer: it’s a FFU4D.1 K
Submitted: 9 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 8 days ago.

Good morning and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Hotpoint Fridge Freezer. 

Expert:  KevinWhiteJA replied 8 days ago.

Please allow few minutes while I check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 8 days ago.

This indicates temperature issue and/or an air flow problem due to heavy ice build-up inside the rear wall of the appliance.

Please try this to solve the issue:

Leave it unplugged and empty with door open for around 12-24 hours.

Then plug it back (expect some water on the floor) and wait for another 4-8 hours so it gets back to optimum temperature.

The problem should be resolved.

However, if the issue appears again then the problem is with defrost operation.

You will have to test/replace the temperature sensor and/or defrost heater element to resolve the issue.

Alternatively, you may call Hotpoint at 03448 225 225 to book repair.

If there is anything else I can help you with, please let me know.

Expert:  KevinWhiteJA replied 8 days ago.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.