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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 7855
Experience:  18+ years experience as Appliance Tech.
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I have a Bosch MBS533BS0B oven. Over the weekend my son

Customer Question

I have a Bosch MBS533BS0B oven. Over the weekend my son threw a bottle of sauce and it hit the top right thermostat knob. It is now dented and the thermostat does not work. Is this repairable?
JA: Is your Bosch oven gas or electric? How old is it?
Customer: Electric and only approx three years old
JA: How long has this been going on with your Bosch oven? What have you tried so far?
Customer: it happened yesterday and the knob does not function
JA: Anything else we should know to help you best?
Customer: no
Submitted: 16 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 16 days ago.

Good afternoon and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Bosch Oven.

Expert:  KevinWhiteJA replied 16 days ago.

Please allow few minutes while I check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 16 days ago.

If the knob is dented then yes, that can be replaced and if the thermostat is not working at all then thermostat located behind the knob will also need replacement.

If the fascia panel appears fine then that will not need replacement.

The cost of repair will be around £40 for parts + repair charges (£110 if done by Bosch).

Alternatively, you may call Bosch at 03448 928 979 to book repair.

If there is anything else I can help you with, please let me know.

Customer: replied 16 days ago.
Thank you.
I am unclear how it can be repaired for £40? Is that if I do it myself?
Customer: replied 16 days ago.
The knob itself is fine (on inspection) however the metal plate is dented and the thermostat behind the knob will need replacing.
Expert:  KevinWhiteJA replied 16 days ago.

The parts will cost around £40 + repair charges.

If the metal plate needs replacement then that will cost £84.

Expert:  KevinWhiteJA replied 16 days ago.

If you want to replace it yourself, unplug it and pull it out.

Then remove the top off the oven, then remove the fascia and then you can replace it.

Customer: replied 16 days ago.
I will use the number you gave and book a technician.
Expert:  KevinWhiteJA replied 16 days ago.

I understand.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.