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These issues may occur if dispenser is not opening when it should, yes you have use other detergents recommended by Bosch.
However, if the issue is still there, you will have to replace the dispenser mechanism to solve the issue.
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Sure, please click here to check what Bosch recommends.
Yes, that is the best one and have you already tried cleaning the dispenser ?
OK, please clean it and also check if it opens correctly, if not then dispenser mechanism will need replacement.
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