Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
Please provide its complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
Please allow few minutes while I check its schematics and then type the answer.
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Sorry, I am not available for phone calls, and I am happy to help this way.
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If you turn the knob to any other program then the REMOTE CONTROL, you can use it manually.
To cancel the delay start, you can press the delay start button each time until you get 0 on the display.
Yes, that is what I mean.
Please click here to download its User Manual.
OK, do you see any key or lock symbols ?
If the dial is not on the WIFI program and control is not locked and you do not see KEY symbol then I am afraid, the control board is stuck/faulty and will need replacement.
You may contact the dealer from where you bought this from and get it replaced immediately.
Alternatively, you may call Hoover at 03444 995 599 to book repair.
If there is anything else I can help you with, please let me know.
I understand, what happens if you turn it to WiFi again, will that start another program ?
If it starts then you have to wait till the program is complete and then only you can use it manually.
OK, I understand.
I am afraid, you have to get this appliance replaced.
Yes and manually you are unable to start it even by pressing the start button hence, control is faulty.
Please contact the dealer or Hoover and get your appliance replaced.
Sorry about the bad news.
You're welcome and Good Luck.
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