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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 7866
Experience:  18+ years experience as Appliance Tech.
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We received the KDW45X20 dishwasher yesterday and when we

Customer Question

We received the KDW45X20 dishwasher yesterday and when we installed and started the f5 error show
JA: What's the brand and model of your dishwasher? How old is it?
Customer: Kenwood KDW45X20
JA: How long has this been going on with your Kenwood dishwasher? What have you tried so far?
Customer: We received delivery just yesterday
JA: Anything else we should know to help you best?
Customer: How to fix this
Submitted: 15 days ago.
Category: Appliance
KevinWhiteJA
Expert:  KevinWhiteJA replied 15 days ago.

Good morning and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Kenwood dishwasher.

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Customer: replied 15 days ago.
How we can solve the problem?
Expert:  KevinWhiteJA replied 15 days ago.

F5 in your dishwasher is fill fault, the fill valve is turned on and fill hose is professionally installed ?

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Customer: replied 15 days ago.
Expert:  KevinWhiteJA replied 15 days ago.

OK and what happens, if you manually fill it with a jug of water, the dishwasher works ?

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Customer: replied 15 days ago.
It is working but after like five to 10 minutes the eror f5 start to beep and that it
Expert:  KevinWhiteJA replied 15 days ago.

OK, this is either due to inlet valve or the control board that is faulty.

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Expert:  KevinWhiteJA replied 15 days ago.

As it is brand new dishwasher, you may contact the dealer from where you purchased this dishwasher and get it replaced immediately.

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Expert:  KevinWhiteJA replied 15 days ago.

Alternatively, you may call Kenwood at 0344(###) ###-####to book repair.

If there is anything else I can help you with, please let me know.

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Expert:  KevinWhiteJA replied 15 days ago.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.

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