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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 7845
Experience:  18+ years experience as Appliance Tech.
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I have a Samsung Model RSH5SBRS Serial Number I 030 43EZC

Customer Question

Hi. I have a Samsung Model RSH5SBRS Serial Number I 030 43EZC 00059 P at my tenant's property. I have been told by an electrician that "[He] attended and on inspection found parts required. (Pcb Control Module : Da4100450a ) cools then shuts down 23e error displayed compressor cooling fan not running require new pcb part N/L/A/ The part is no longer available which is why it cannot be fixed." Are you able to source this part please?
JA: What device has a bad screen?
Customer: It is a fridge - Pcb Control Module : Da4100450a
JA: How long have you had your DA4100450A?
Customer: +3 yrs
JA: What have you tried so far with your Samsung product?
Customer: Have had an electrician doing an assessment
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Please tell me if I can find the part
Submitted: 13 days ago.
Category: Appliance
KevinWhiteJA
Expert:  KevinWhiteJA replied 13 days ago.

Good day and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

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Customer: replied 13 days ago.
Thanks
Expert:  KevinWhiteJA replied 13 days ago.

I have checked various spares websites including eBay and I am afraid, this part number is ***** available.

The part is obsolete and is not manufactured by Samsung anymore.

There are few alternatives however, you will have to call Samsung and they will let you know alternative part number (if any).

Sorry about the bad news, you may call Samsung at 0333(###) ###-####to order the part.

If there is anything else I can help you with, please let me know.

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Customer: replied 13 days ago.
Would you (or your company) be able to order the replacement and fit it?
Expert:  KevinWhiteJA replied 13 days ago.

I am afraid, we do not provide home repairs.

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Customer: replied 13 days ago.
Ok thanks :)
Customer: replied 13 days ago.
any idea what the alternative could be??
Expert:  KevinWhiteJA replied 13 days ago.

Yes, part DA4100481a looks same as your part however, you will have to confirm this with Samsung.

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Expert:  KevinWhiteJA replied 13 days ago.

If there is anything else I can help you with, please let me know.

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Customer: replied 13 days ago.
Thanks you have been very helpful
Expert:  KevinWhiteJA replied 13 days ago.

You're welcome and Good Luck.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.

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