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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 7845
Experience:  18+ years experience as Appliance Tech.
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We have anAEG drier Protex Plus Model T862801C out of

This answer was rated:

Hi we have anAEG drier Protex Plus Model T862801C out of warranty.
JA: Who makes your dryer? How old is it?
Customer: AEG light on programmes is fine but lights on dry plus delay start etc don’t work. Drier works ok apart from that. Thanks Bill
JA: How long has this been going on with your dryer? What have you tried so far?
Customer: A few months. Checked not tripping can’t think of what else to do.
JA: Anything else we should know to help you best?
Customer: No

Good day Bill and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your AEG Dryer.

Have you seen any error codes or flashing lights?

Customer: replied 13 days ago.
Hi no

OK, let's see if we can get an error code.

Please try this:

Press and hold the START button and button towards the left of it together.

Keep them held in and after a few seconds you will see E.. ??

Please let me know the error code.

Customer: replied 13 days ago.
Do you mean auto button no other button on left
Customer: replied 13 days ago.
Start/ pause and delay start together no error code

OK, can you attach an image of the control with the lights that remain on ?

Customer: replied 13 days ago.
Doing my best Kevin I’m not great with ipad

I understand, to attach an image, please click here and follow the step by step instructions.

Customer: replied 13 days ago.
The start light works as do prog and auto lights
Customer: replied 13 days ago.
Not succeeding with photo very sorry

OK, no problem Bill, I understand.

If the dryer is working and the lights are not working then you may have set the push buttons incorrectly or the buttons are worn out and will need replacement.

To solve the issue, please follow these instructions:

You will have to leave the appliance completely unplugged for around 1 hour.

While it is unplugged press and hold each and every button (one at a time) for around 10 seconds.

Then plug it back after one hour and it should work however, if issue is still there, the fascia panel will need replacement.

Alternatively, you may call AEG at 03445 611 611 to book repair.

If there is anything else I can help you with, please let me know.

Customer: replied 13 days ago.
Thanks Kevin Buttons do stick often. Don’t remember ever setting the push buttons

I understand, you may use a hair dryer as well from safe distance while it is unplugged for few minutes.

If there is anything else I can help you with, please let me know.

Customer: replied 13 days ago.
Is there anything I can do about the buttons

No, you can only replace the fascia if above advise will not work.

Customer: replied 13 days ago.
Hair dryer wow!,

Wow ?

Well, I have seen sometimes doing these simple home remedies solves the issue.

Customer: replied 13 days ago.
Just a surprise idea. Will try. So whole fascia replacement. Any idea how much cost

The cost of repair will be around £100 however, AEG provides fixed price repair hence, you may call them and check.

Customer: replied 13 days ago.
Well thanks Kevin appreciated your patience

You're welcome and Good Luck.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.

Customer: replied 13 days ago.
Will do

Have a wonderful day.

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