How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask James Your Own Question
James, Handyman
Category: Appliance
Satisfied Customers: 10651
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
Type Your Appliance Question Here...
James is online now

I have a euroflex monster EZ1 steam cleaner floor mop. It

This answer was rated:

I have a euroflex monster EZ1 steam cleaner floor mop. It keeps blowing the fuse every time I switch it on. Could the boiler or tank be at fault please
JA: Are you getting any error codes or blinking lights on your boiler? How old is it?
Customer: It must be at least 10 years old, it came from a now deceased aunt. I have never used it. There is a green light that shows that power is going to it but you have to be quick to see it because it blows the fuse Immediately.
JA: How long has this been going on with your boiler? What have you tried so far?
Customer: I have tried flushing the boiler with warm and hot water. Sediment came out of it but still no joy.
JA: Anything else we should know to help you best?
Customer: I don't know if the problem existed before I had it or whether it is because it has lay untouched for a good number of years. Is this part a replaceable part or am I throwing good

Hello and welcome to JustAnswer! My name is***** a technician with over 10 years of experience, and I'll be assisting you today. Sorry to hear your having issues, please stand by while I look into the problem for you, this is not an immediate service however I will try and respond as soon as possible.

Where the steam mop trips the electrics when powered on it suggests you have an earth leakage fault, most commonly this is associated with the boiler. Parts are not longer available for the EZ1, as such I would suggest you consider replacement rather than repair

It was a pleasure to assist you today. I hope the above answers the question. If you are happy for the question to be closed there is no need to reply (as this will reopen the question), however do let me know if you have any follow up questions.

James and other Appliance Specialists are ready to help you