It's a saucepan I purchased. It's broken and it has a 10yr

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My name is ***** ***** Support  and I will assist you with your appliance today. I am sorry to hear you are having trouble with your appliance. I understand how frustrating that can be. Hope we can resolve it quickly.

I'm sorry to hear this, I would suggest in most instances you will need proof of purchase, however, you may return to the store with the item and let them know the date you purchased it, they may have a record and based on that they may either offer you a refund for a return or an exchange for the non-working item.

For payments etc. please contact customer support at 0808(###) ###-####or chat with them at https://www.justanswer.co.uk/help/contact-us.

I can only provide technical assistance and do not deal in payments.

Please contact TK Maxx on 01923 473561, they will inspect the item for damage and check your warranty status, and offer you the available return options from there. If the item was delivered originally, you can phone Online Customer Services.