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Ask drcool299 Your Own Question
drcool299, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3805
Experience:  I have been an Appliance tech for the past 28 years. Worked on most of the branded appliances.
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I am looking for a manual for my hotpoint washing machine,

Customer Question

Hi i am looking for a manual for my hotpoint washing machine
JA: Is your Hotpoint washer top or front loading? How old is it?
Customer: front loading ?5 years
JA: What have you tried so far with your Hotpoint washer?
Customer: nothing. I want to know which chamber to put the finish powder in
JA: Anything else we should know to help you best?
Customer: I have a picture of the machine
Submitted: 18 days ago.
Category: Appliance
Expert:  drcool299 replied 18 days ago.


I am Francis and welcome to Just Answer. I have been a filed service technician for the past 31 years servicing all kinds of branded appliances. I am sorry to hear that you are having an issue with your unit. But can we have the model number please?

It might be found on a sticker either on the door trim or body trim when you open the door.


Customer: replied 18 days ago.
I.C W30897860097
Customer: replied 18 days ago.
Hi no thanks to phone call. Are these numbers correct? There are several. Not clear which. Here is another 561808034546
Expert:  drcool299 replied 18 days ago.

Yup/. Let me get your manual.

Please standby

Expert:  drcool299 replied 18 days ago.


Attached is your manual.


Customer: replied 18 days ago.
Appreciated thank you.
Expert:  drcool299 replied 18 days ago.

You’re very much welcome. Glad I was able to help.

Thank you for using Just Answer.

Please stay safe.