Appliance Repair Questions? Ask a Technician for Answers ASAP
What is the model number of your Philips device?
Hi what is the model number of your Philips device?
Is it a Philips TV?
Let me know if that works?
Can you launch other apps ok?
Can you see the TV's on-screen menu?
You can arrange a repair through a local TV repair shop or online at https://www.philips.co.uk/c-w/support-home/service-and-repair.html
Does that fully answer your question?
Please let me know if you have any further questions on this topic and I'll be happy to assist you further.
Have a great weekend!