Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an appliance technician for 20 years.
I work with a language translation program and would be very grateful for your understanding.
I'm sorry I can't talk on the phone, but another expert can do it for you if you wish. If you were to book the phone service, then you may have to wait a little while until another expert becomes free and accepts your phone request.
I will try to help you as much as possible via chat.
I am sorry that you are having this problem! Please give me a few minutes to check what kind of device you have and download the correct documents. If you have not written the model number or manufacturer please write it to me now.
I ask you now for a little patience.
Would you like to replace or repair it yourself? I can check whether spare parts for this model still exist. Please write me exactly what you would like to do.
Okay, if you now switch on the oven and then select the upper function or the lower function without the fan function, do they all work or where is there an interruption?
Okay write me which area is not working?
Okay, if you write like this then it is very likely that the switch was defective. Here is a link where you can order a replacement:
The way you describe the fault, it can't be the motherboard. I think that the switch is faulty and the contacts are no longer good. If the main board were defective, you would not be able to use the device at all.
Please good luck and success