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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8158
Experience:  18+ years experience as Appliance Tech.
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My Beko fridge freezer GNE60520DX is not working, no lights

Customer Question

My Beko fridge freezer GNE60520DX is not working, no lights on at all.There is power going to wires and to back and inside main unit and also to display screen on front.Tried switching off overnight to reset but no luck.Just completely dead. Just over 2 yrs old ie 26 mths so out of warranty.
Submitted: 17 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 17 days ago.

Good afternoon and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Beko Fridge Freezer.

Expert:  KevinWhiteJA replied 17 days ago.

Please allow few minutes while I check its schematics and then type the answer.

Customer: replied 17 days ago.
Thanks
Expert:  KevinWhiteJA replied 17 days ago.

As you have already checked the plug fuse, and tried to defrost however, it is still dead, I am afraid, this indicates the power supply board is faulty and will need replacement.

You may call Beko at 0330(###) ###-####to book repair.

If there is anything else I can help you with, please let me know.

Expert:  KevinWhiteJA replied 17 days ago.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.