Appliance Repair Questions? Ask a Technician for Answers ASAP
Good afternoon, Mrs Val, and welcome to the Technical section in Just Answer, an independent paid question and answer platform that matches customers' questions to experts in various skills. My name is ***** ***** I'll be happy to help you today.So that I can give you accurate guidance, please let me know the exact model number of your appliance. This is the "E-Nr" number that's shown on the rating label, which is usually obscured by one of the drawers.
Yes of course. There's no time pressure at all, so please reply when it's convenient for you. The topic will stay open for as long as you need.
I understand that you need drawers, but there can be subtle differences between models, and parts are listed according to model numbers, not model names.As I said, there's no rush. I will reply tomorrow as soon as I can, but please understand taht if there's a delay it would only be because I'm not online at the time.
Good morning, I haven't heard back from you yet. Without the requested information, I can only give you a fairly general answer. I hope it is helpful.The next step is to call the Customer Service number in the manual for your appliance. If you don't have the manual then I can attach it here for you.If you can respond with more details, I can be more specific and likely add more information for you.
Good afternoon Mrs Hardy.For an old appliance that's a good decision, as you'll get a brand new appliance and a full warranty. I suggest that you look out for promotions where the manufacturer is offering an extended warranty on condition that you register the purchase. This is a good way of extending the lifespan of the product.
You're very welcome. Have a good week and I hope you're pleased with the new freezer when it arrives :-)