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canuck the pro
canuck the pro, Plumber
Category: Appliance
Satisfied Customers: 15454
Experience:  Plumber
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I have an hoover washing machine and showing error code 4,

Customer Question

I have an hoover washing machine and showing error code 4
JA: What happened just before your Hoover washer displayed this message?
Customer: it wasnt in use
JA: How long has this been going on with your Hoover washer? What have you tried so far?
Customer: just started today
JA: Anything else we should know to help you best?
Customer: no
Submitted: 12 days ago.
Category: Appliance
Customer: replied 12 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 12 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  canuck the pro replied 12 days ago.

Hi, my name is ***** ***** I have been in the repair field for over 20 years. I am sorry you are having issues with your Hoover washing machine. I will be glad to help you today.

I'm happy to help you decide if you need to get your appliance professionally repaired or if you can manage the repair yourself. However, sometimes it takes me time to type out a more extended response; please be patient!

Expert:  canuck the pro replied 12 days ago.

Here is what the error code indicates. 

https://service.hoover.co.uk/advice-centre/error-04-message/#:~:text=Error%20code%204%20or%20E04,bubbles%20may%20trigger%20an%20alarm.



Customer: replied 12 days ago.
when i turn it on the error code pops up straight away
Expert:  canuck the pro replied 12 days ago.

Did you open the link?

Customer: replied 12 days ago.
Expert:  canuck the pro replied 12 days ago.

Is there standing water inside the machine?

Customer: replied 12 days ago.
no
Customer: replied 12 days ago.
wait i think its doing it now
Expert:  canuck the pro replied 12 days ago.

There may have been suds in the drain hose.

Customer: replied 12 days ago.
i think its doing the cotten cycle which is 302 minutes so ill wait till thats finish
Expert:  canuck the pro replied 12 days ago.

Do you have any additional questions or concerns?

Customer: replied 12 days ago.
once that finishes the cycle will it work then?
Expert:  canuck the pro replied 12 days ago.

Maybe. It would be best to consider using less detergent in the future.

Customer: replied 12 days ago.
Alright thanks
Expert:  canuck the pro replied 12 days ago.

You are very welcome.

Please contact me if anything changes or if you need to chat further!

You can add me to your favorites from the "My Questions" page, and if you start the question with the words "For canuck the pro," that will request me.

I surely want to be your go-to expert. Maybe I can tell you some household things that might be helpful. How to flush your water heater, maintain your dishwasher, or anything else that would be helpful to you. Thank you so much for allowing me to help with this today.


Customer: replied 12 days ago.
for canuck the pro
Customer: replied 12 days ago.
woke up to see if it was fixed, its still showing erorr code 4. I realised once you put it to cotton 60 degrees it makes a sound like its about to start but then it cuts off
Customer: replied 12 days ago.
like its preventing it from starting
Expert:  canuck the pro replied 12 days ago.

I suggest trying some washing machine cleaner to try to clear the suds still in the machine.