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Appliance Repair Questions? Ask a Technician for Answers ASAP
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Please provide its complete model number (starts with E NR, from the label/rating plate located inside the door).
Good day,
Without the information requested in my previous response, I can only give you a general answer however, I hope this helps.
The KEY symbol indicates control is locked, please press and hold the START button or two buttons with LOCK symbol for around 10 seconds to unlock the control.
This will solve the issue, if there is anything else I can help you with, please let me know.
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