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Martyn Lloyd
Martyn Lloyd,
Category: Appliance
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Experience:  Owner/Partner at Bargain Box
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I can’t move the needle left or right on my janome dc2030,

Customer Question

I can’t move the needle left or right on my janome dc2030
JA: How old is your Janome sewing machine?
Customer: brand new
JA: How long has this been going on with your Janome sewing machine? What have you tried so far?
Customer: ive mastered it once but can’t remember how
JA: Anything else we should know to help you best?
Customer: not really
Submitted: 12 days ago.
Category: Appliance
Expert:  Virtual-mod replied 11 days ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  Martyn Lloyd replied 11 days ago.

<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman";mso-fareast-language:EN-AU">Hi, my
name is Martyn.

<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman";mso-fareast-language:EN-AU">I am
happy to try and help work with you to try to get this resolved if I can.

<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
mso-fareast-font-family:"Times New Roman";mso-fareast-language:EN-AU">

<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
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Techs here, not employees of the site, but users who help on here as time
allows, depending on our business, work and daily schedules.

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<span style="font-size:12.0pt;font-family:"Times New Roman",serif;
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'experts' are recruited from across the globe, I am in Australia

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Please give me some time to review your question and compile a reply, or
ask for more detail

Expert:  Martyn Lloyd replied 11 days ago.

This is 100% a settings issue

Check the Manual for correct setup for the task

I recommend working through the book and doing a "Sampler" of all stitches as reference


Download 2030QDC Manual - INSTRUCTION BOOK

Best Wishes