Appliance Repair Questions? Ask a Technician for Answers ASAP
Good afternoon, and welcome to the Technical section in Just Answer, an independent paid question and answer platform that matches customers' questions to experts in various skills. My name is ***** ***** I'll be happy to help you today.I'm sorry to hear of your washing machine problem. The model is given on the rating label that you'll see when you open the door. Are you able to open it?
Yes I see it, thank you.The first thing I suggest you do is follow the general troubleshooting advice when a machine doesn't drain. The following video shows you how to do these steps. If you can't pull the appliance out, then start with the pump filter and check that. Before you put the filter cover back, let me know what you've found and I'll explain the next steps.https://www.youtube.com/watch?v=WxNRAMWDY2w