Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today.
Please provide its complete model number (starts with E Nr).
I am afraid, that number is *****
Please attach an image of the hob, if you do not have the model number.
Without the information requested in my previous response, I can only give you a general answer however, I hope this helps.
This indicates the control board is faulty, and will need replacement.
That may have blown hence, caused the crack.
Please leave the hob unplugged till it is repaired.
Alternatively, you may call Siemens at 03448 928 999 to book repair.
If there is anything else I can help you with, please let me know.
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