Appliance Repair Questions? Ask a Technician for Answers ASAP
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Please provide its make and complete model number.
No problem, I understand.
The model number can also be found on label located behind the vegetable drawer.
Thank you for the model number.
This indicates temperature issue and/or an air flow problem due to heavy ice build-up inside the rear wall of the appliance.
Please try this to solve the issue:
Leave it unplugged and empty with door open for around 12-24 hours.
Then plug it back (expect some water on the floor) and wait for another 4-8 hours so it gets back to optimum temperature.
The problem should be resolved.
However, if the issue appears again then the problem is with defrost operation.
You will have to test/replace the temperature sensor and/or defrost heater element to resolve the issue.
If there is anything else I can help you with, please let me know.
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Have a wonderful day.
You are very welcome and Good Luck.