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Pete itpeter
Pete itpeter,
Category: Appliance
Satisfied Customers: 29225
Experience:  dasdasd
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My ear bud is only connecting to 1 ear bud, Oppo enco w51

Customer Question

My ear bud is only connecting to 1 ear bud
JA: What's the brand and model of your appliance? How old is it?
Customer: Oppo enco w51 was on brought yesterday
JA: How long has this been going on? What have you tried so far?
Customer: Soon as I took it out off the box
JA: Anything else we should know to help you best?
Customer: No
Submitted: 13 days ago.
Category: Appliance
Pete itpeter
Expert:  Pete itpeter replied 13 days ago.
Hello, I am Pete and I'll be happy to assist you today.
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Customer: replied 13 days ago.
I received the Enco w51 earbuds yesterday and it is not registering the right ear phone. It will not charge and because it won't register I am unable to update the part on my phone. I emailed and tried everything the said but it still is not working
Expert:  Pete itpeter replied 13 days ago.
What device have you paired the ear buds with?
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Customer: replied 13 days ago.
It won't connect either
Expert:  Pete itpeter replied 13 days ago.

What all devices have you tried to pair the ear buds with?

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Customer: replied 13 days ago.
Just my phone
Expert:  Pete itpeter replied 13 days ago.
Can you try pairing the ear buds with a different devices, e.g. another phone or a tablet or similar device, to check if they work ok with it?
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Customer: replied 13 days ago.
Tried pairing them with my wife's phone the right bud still won't connect
Expert:  Pete itpeter replied 13 days ago.
In that case the ear buds are defective and should be returned to the retailer for refund or replacement.
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Expert:  Pete itpeter replied 13 days ago.

Does that fully answer your question? Please let me know if you have any further questions on this topic and I'll be happy to assist you further.

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