We have a Delinghi ECAM23.450. The bean container is full

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My name is ***** ***** Support Technician with over 10 years of experience, and I will assist you with your appliance today. I am sorry to hear you are having trouble with your appliance. I understand how frustrating that can be.

To help me better assist you, please provide its make and complete model number and or serial number-a long number from behind the water tank or inside the service door. (*****************85)

Thank you for your patience while I investigated your question.

Please try this to solve the issue:

1. Please try to unplug the machine from the main power for 5 minutes then re-plug and try again. 
2.  Empty the funnel with the help of a brush as described in the section “Cleaning the pre-ground coffee funnel” on page 17 please click here.

3. Please check the ground coffee level. If it is full, please check ground coffee container is not properly seated in its place, try to move it to its proper place.

4. Try to use other kinds of coffee beans.

However, if this doesn't resolve the issue, given the age of the system the unit needs to be inspected in one of authorized repair centers. 

For out of warranty coffee machines I would advise to contact Staffords Ltd, Delonghi authorised repair agents, by clicking on the below link or phone them on 0345(###) ###-####for a quote.

please click here: https://www.repairitreuseit.com/