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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8158
Experience:  18+ years experience as Appliance Tech.
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I have a Bloomberg cooker and the only way I can use the

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I have a Bloomberg cooker and the only way I can use the cooker after the electric goes off is to press 2 buttons top left and right but it’s not working
JA: What's the brand and model of your appliance? How old is it?
Customer: I’ve only had it 6 month’s and I don’t know what model it is
JA: The Appliance Technician can help you find the model number; I'll connect you shortly. How long has this been going on? What have you tried so far?
Customer: for some time
JA: Anything else we should know to help you best?
Customer: only to get the cooker going

Good morning and Welcome to Justanswer,

My name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your Bloomberg Cooker.

These issues usually occur due to power surge/power cut.

To solve the issue, please follow these instructions:

You will have to leave the appliance completely unplugged or turned off at the mains for around 1 hour.

Then plug it back and reset the clock, it should work.

However, if the issue appears again then I am afraid, the clock control is faulty and will need replacement.

Alternatively, you may call Blomberg at 0330(###) ###-####to book repair.

If there is anything else I can help you with, please let me know.

Customer: replied 14 days ago.
I have very big problems with getting my cooker started when the electric goes off you have to press 2 buttons top left and right to get the bottom over working. We had a power cut for 12 minutes and I can’t get the bot***** *****er to start it hurts my fingers

I understand, please read my previous message and follow the instructions.

These issues usually occur due to power surge/power cut.

To solve the issue, please follow these instructions:

You will have to leave the appliance completely unplugged or turned off at the mains for around 1 hour.

Then plug it back and reset the clock, it should work.

However, if the issue appears again then I am afraid, the clock control is faulty and will need replacement.

Alternatively, you may call Blomberg at 0330(###) ###-####to book repair.

If there is anything else I can help you with, please let me know.

I hope I was able to answer your question.

If you would like to ask me another question in the future, you can add me as a favorite Expert.

You'll have the option to do that on your "My Questions" page if you choose to rate our interaction or you can request me by name if you wish.

Have a wonderful day.

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