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James, Handyman
Category: Appliance
Satisfied Customers: 10995
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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Can’t get any spray out of the pre treatment wand. vax

Customer Question

Can’t get any spray out of the pre treatment wand.
JA: What specific appliance does this involve?
Customer: vax ecr2v1p
JA: How long has this been going on? What have you tried so far?
Customer: its a new machine
JA: Anything else we should know to help you best?
Customer: I’ve read the instructions but still no joy
Submitted: 13 days ago.
Category: Appliance
Expert:  James replied 13 days ago.

Hello and welcome to JustAnswer! My name is***** a technician with over 10 years of experience, and I'll be assisting you today. Sorry to hear your having issues, please stand by while I look into the problem for you, this is not an immediate service however I will try and respond as soon as possible.

Expert:  James replied 13 days ago.

Was it working fine previously, or is this the first time you are using the wand?

Expert:  James replied 12 days ago.

Without the information requested I can only provide generic advice at this time, but happy to elaborate once you provide the additional info. For now I hope you find this initial guidance useful.

I would place the wand in hot water this should break up any congealed cleaning agent as its likely blocking the jet

It was a pleasure to assist you today. I hope the above answers the question. If you are happy for the question to be closed there is no need to reply (as this will reopen the question), however do let me know if you have any follow up questions.